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Archive for June 2016

The Maintenance Free Myth

Posted June 28, 2016 12:05 PM

Sometimes we hear people in Kingwood say, "What's up with all this maintenance stuff? Modern cars just don't break down." While it is true that today's vehicles are extremely reliable, they are also becoming increasingly complicated and use more exotic materials than ever before. All that complexity demands higher tolerances for everything. For example, most Kingwood drivers don't realize how high tech automotive fluids have become,  fluids such as engine oil, transmission fluid, coolant and brake fluid.

Did you know that a modern engine would not run for more than a few months using motor oil formulas from 30 years ago? Today's automotive fluids contain a much higher percentage of additives to protect your vehicle's components from premature wear and corrosion. Time and distances march on for all of our cars. Please don't think we're using scare tactics to get you to take care of your maintenance - but here are some personal stories we've heard to emphasize and show how important it is to get things done when they are due. Names are withheld to avoid embarrassment to those who should know better. Even though they should know better, it usually comes down to real life: time and money. But they are tales of a stitch in time saves nine.

The first comes from someone who bought a used pick-up truck for his son. The oil was clean and all the fluids were topped off. A short time later, the truck overheated on a highway in TX and shut down. The repair shop diagnosed the problem: the radiator pan was corroded and dumped the coolant. Even though the coolant level was correct, it was clear that the coolant had never been completely replaced - just topped off from time to time. While this kept the engine cool, all of the anti-corrosion additives had worn out; the coolant became acidic and ate through the radiator pan. The cost: hundreds of dollars and four days in the shop. This demonstrates the need to get your coolant exchanged on schedule.

Another story involves the true cost of skipping an annual inspection. This guy took his SUV in for the TX safety inspection to renew his registration. At the Kingwood inspection station, he learned that the law had changed and that his newer rig only required an inspection every two years. He was very happy to save the money. The problem was, his rear brake pads were very worn. Two months later, it was bad enough that he could hear the grind - over the radio, DVD player and the kids. He took it in to get the bad news. Both of the rear brake rotors were damaged. The left one could be resurfaced. The right had to be replaced. So saving a little on his safety inspection turned into an extra $500 over what brake pad replacement would have been. Moral of the story for Kingwood drivers: don't skip your annual inspections. The irony is that many Kingwood service centers would have done a brake inspection for free.

Next: a teenage daughter and a curb. Daddy's little princess smacked a curb when she turned into a shopping center and popped the tire. The problem came when Dad didn't get an alignment. The impact was hard enough to ruin the tire - so it was enough wreck the alignment. But instead of an alignment after the first tire, Papa ended up buying a second tire a few months later - and then an alignment.

Situation: son and wife with cars from the same vehicle manufacturer with essentially the same engine. Our staffer checked the son's maintenance schedule and saw that it needed a timing belt replacement at 90,000 miles/145,000 km. He had it done - it cost several hundred dollars. His wife's car had about 60,000 miles/97,000 km, so it should be ok for a while. Right? Wrong. The problem was that the wife had the turbo charged version. Its belt was scheduled for replacement at 60,000 mi/97,000 km. At 63,000 mi./101,000 km, the belt snapped on the interstate. The valves all crashed down into the cylinders at high speed, the entire head was shredded and it had to be replaced. The cost: several thousand dollars. Does he wish he had checked the vehicle manufacturer’s maintenance schedule? You bet he does - every time he passes a big-screen TV.

The team at Kingwood Service Center in Kingwood recommends taking care of little things before they become big things. And when you take care of the little things, you can make your car run better.  Plus, it is more economical to operate in TX. Remember to save those maintenance records. It'll show potential buyers that you've taken care of your vehicle and it will help you get a better price. Or when you buy a used car, check those records. If there aren't any, assume that the maintenance hasn't been done and take it to Kingwood Service Center in Kingwood for an inspection. Take care of unperformed routine maintenance sooner rather than later.

Kingwood Service Center
3318 Northpark Dr
Kingwood, TX 77339
(281) 360-7323
http://www.kingwoodservicecenter.net



Kingwood Drivers: Is It Time to Replace Your PCV Valve?

Posted June 20, 2016 7:16 AM

drive

The crankcase is the lower part of the engine where the crankshaft is housed and where the engine oil lives. The crankshaft is connected to the pistons that power the engine.


When you are diving around Kingwood, fuel is burned in your vehicle engine, it pushes the pistons down and the crankshaft rotates and sends power to the transmission. Some of the explosive gases from combustion squeeze past the pistons and down into the crankcase.

Now this gas is about 70% unburned fuel. If it were allowed to remain in the crankcase, it would contaminate the oil and quickly turn it to sludge. Sludge is like Vaseline and clogs passages in the engine, leading to damage.

Also, the pressure build up would blow out seals and gaskets. So in the old days, there was just a hose that vented the crankcase out into the air. Obviously, not good for our air quality in Kingwood, TX.

Enter the PCV valve. It's a small, one-way valve that lets out the gases from the crankcase and routes them back into the air intake system where they are re-burned in the engine. Fresh air comes into the crankcase through a breather tube. This makes for good circulation in the crankcase. And that gets the air out. As you can imagine, however, the valve gets gummed up over time.

Your vehicle manufacturer usually recommends they be changed somewhere between 20,000 to 50,000 miles/30,000 to 80,000 kilometers. Unfortunately, PCV valve replacement is left out of some vehicle owner's manuals, but your friendly service advisor at Kingwood Service Center, we will make sure your PVC is replaced if needed.

Kingwood Service Center
3318 Northpark Dr
Kingwood, TX 77339
(281) 360-7323
http://www.kingwoodservicecenter.net



Steer Right in Kingwood

Posted June 14, 2016 10:38 AM

Virtually all vehicles come with power steering, so many Kingwood drivers have never driven a car or truck without it. Power steering assists you when you turn your vehicle steering wheel. Without it, it would be very hard to steer.

Now this power assist comes in a couple of forms. In recent years, a lot of vehicles have an electric motor that reduces steering effort and helps improve performance and handling.

The other kind of power steering is hydraulic. This is the kind most older TX vehicles — and a lot of newer ones — have. Power steering fluid is pressurized by a pump and is used to assist steering. Of course, vehicles need the right amount of fluid in the system. If it's too low, your steering is affected and you could damage your vehicle pump.

Also, power steering fluid can become corrosive over time and damage the pump, hoses and connectors, leading to leaks and repairs. Power steering service at Kingwood Service Center in Kingwood includes removing the contaminated fluid and replacing it with fresh fluid.

A word for Kingwood drivers about power steering pumps: Some are powered by an electric motor. Others are driven by the serpentine belt. A worn serpentine belt stresses all of the vehicle components it drives, including the power steering pump, so replace the belt at Kingwood Service Center as advised to avoid undue repairs.

Losing your power steering while driving in Kingwood can be unsettling – just remember that you can still steer, it'll just be harder. Check with your service advisor at Kingwood Service Center to see if it's time to service your vehicle's power steering system.

In addition to power steering service, at Kingwood Service Center we offer comprehensive automotive services.

Give us a call.

Kingwood Service Center
(281) 360-7323
3318 Northpark Dr
Kingwood, TX 77339
http://www.kingwoodservicecenter.net



Ethics of Automotive Repair in Kingwood

Posted June 7, 2016 9:47 AM



We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Kingwood automotive service and repair industry hasn't been given a pass either.

Unfortunately, every profession in Kingwood has some bad actors that hurt the reputation of everyone else. On the automotive side, industry associations and professional licensing organizations are very committed to high ethical standards.

Yet some people remain uncomfortable with Kingwood automotive service and repair. It may start with the fact that our vehicles are a big investment and we rely on them for so much in our lives. That alone guarantees our attention. And how well we understand the recommendations really impacts our comfort level.

If we understand what's recommended and the benefits of taking care of the work – and the pitfalls of putting it off – we'll have more trust in the recommendation. So communication is key. It's like going to the doctor; If she's using medical jargon and takes a lot of basic medical knowledge for granted, we have a hard time following her train of thought. It can be like that with your Kingwood service advisor too. He's so familiar with all things automotive, he may forget you don't know a PCV from an EGT.

If you don't understand what your doctor's talking about: ask some questions. If you don't understand what your Kingwood automotive advisor's talking about: ask some questions.

Let's go back to those ethical standards; when we hear a repair recommendation, we always ask ourselves, "Is this really necessary?" Well, here's the industry standard:

If a technician tells you that a repair or replacement is required it must meet the following criteria:

  1. The part no longer performs its intended purpose
  2. The part does not meet a design specification
  3. The part is missing

For example, it you take your car in for a grinding noise when you step on the brakes, you may just think you need new brake pads. After the inspection, the technician at Kingwood Service Center says that you have a cracked rotor and need to replace it.

If you tried to get him to simply put new pads on, he would say that if you didn't want to replace the rotor; Kingwood Service Center would ethically have to refuse the repair.

To just put pads on a cracked rotor would have been very wrong. The brakes could've failed at anytime and needed to be repaired – not just have a band-aid slapped on them.

Now, looking at something not so serious, the technician may suggest repair or replacement if:

  1. The part is close to the end of its useful life – just above discard specifications or likely to fail soon
  2. To address a customer need or request – like for better ride or increased performance
  3. To comply with maintenance recommended by the vehicle's manufacturer
  4. Based on the technician's informed experience

Of course, the technician has the burden of making ethical recommendations and properly educating their customers. For the customer, if you are uncomfortable with a recommendation, ask some questions. More information is always a good thing.

Kingwood Service Center
3318 Northpark Dr
Kingwood, TX 77339
(281) 360-7323
http://www.kingwoodservicecenter.net



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